At Earthoffset Pty Ltd (operating as Monty Pro), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website (monty-pro.com), purchase hardware or use our automated software platform.
1. Information We Collect
1.1. Personal Information: When you contact us, request a demo, order hardware or register an account, we may collect details such as your full name, work email address, phone number, company/facility name and shipping address.
1.2. Non-Personal Information: We automatically collect non-personal data, including browser type, operating system, IP address and Site interaction behavior, through cookies and similar tracking technologies.
2. How We Use Your Information
2.1. To Provide Services: Facilitate account setup, process hardware orders, stream telemetry data and respond to technical support requests.
2.2. To Improve Our Platform: Analyze platform usage trends, optimize web app performance and develop new software features.
2.3. Communication & Marketing: Send transactional notices, invoice updates and periodic promotional newsletters if you have opted in. You can opt out at any time.
3. Information Sharing
We do not sell, trade or rent your personal information to third parties. We may share necessary data with trusted third-party service providers who assist us in operating our Site and servicing your account (such as payment processors, cellular SIM network carriers and cloud hosting infrastructure) under strict confidentiality agreements.
4. Cookies and Tracking Technologies
4.1. Cookies: Our Site uses essential and performance cookies to enhance user experience and analyze traffic.
4.2. Analytics: We utilize privacy-compliant analytics tools (such as Google Analytics) to understand Site usage and user engagement.
5. Data Security
We implement bank-grade encryption and robust administrative security measures to protect your personal information and compost site data against unauthorized access, loss, or alteration.
6. Your Rights
6.1. Access and Update: You have the right to request access to or correction of your personal data at any time.
6.2. Opt-Out: You may unsubscribe from promotional communications via the "unsubscribe" link in any marketing email.
6.3. Data Deletion: You can request the full export or permanent deletion of your account and historical site data by contacting us at hello@heymonty.com.
7. Third-Party Links
Our Site may contain links to external sites (such as LinkedIn or industry partner portals). We are not responsible for the privacy practices of external websites.
8. Updates to This Policy
We may update this Privacy Policy periodically. The "Last Updated" timestamp reflects the most recent revision date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out to our team:
- Email: hello@heymonty.com
- Australia Line: +61 490 404 944
- United States Line: +1 425 283 3712
- Headquarters: 6/88 Boundary St, West End 4101 QLD Australia